Things to Consider in Choosing an Office Telephone System

Many would think that a phone is a phone no matter and it will always do the job for you. Well that may be true if you are just looking for a residential solution. However businesses need more than just the ability to make and receive phone call. It should let businesses improve their communication stream and assist in tendering products and services.

Choosing an office telephone system is very important and business owners should be very careful and meticulous in every aspect of the solution you’re looking at. Below is a list of the things you need to consider before in an office telephone system.

Cost – Blatantly one of the most important factors is the cost. Choose a system that affordable but not cheap and the system that will give you the most value out of your business money. Initial cost often burdens businesses because of the big bucks involved however, did you know that there are service providers out there that allow you to loan the handsets? This model is ideal for businesses that are running on a budget but desperately need a phone system as soon as possible.

Dial rates – Another factor that still involves money is the dial rates, it is obvious that all enterprise owners want to have the best dial rates. Most of the time it is a battle against capped calling plans, which means you only need to pay for a certain amount for unlimited calling and pay plans. Both plans are great but are indicated for different needs. If you are sure that you will be doing tons of calls then obviously capped plans will be better for you but if you are just an average use then paying just for the actual calls that you make is better.

Features – To be called a PBX it just a must to have tons of features built onto it, features that will help you assist in streamlining your internal and external business processes. There are service providers out there that offer almost all their PBX features at no additional cost whilst other charge even for the very basic one such as a caller ID so you need to be careful in choosing a provider as it will play a vital role in your overhead cost.

Reliability and quality – lastly you need a phone system that will ring whenever a call comes through and ensure that your call is of good quality. Choose a provider that can vouch for their quality, reliability and customer support mechanism. You can also gauge these aspects by logging in to forums and getting feedback from real users and real customers.