Tuesday, February 12, 2013

Office Telephone System – Finding a One Stop Solution for your Business



Almost all communication related materials that you read will say that it is vital for any business to succeed. It cannot get any true than that; we need an effective communication system to offer products and services. However business communication doesn’t only entail a telephony solution, other forms such as SMS, email and the like are also important for businesses to succeed.

Acquiring various communication solutions separately is expensive and troublesome because you have to deal with several companies and just paying the bills will consume your time. Telephony is the bread and butter of communication and it is somehow the backbone of everything so it is best to secure an office telephone system that is capable of integrating with other Medias. Basically your office telephone system will act as the framework of other platforms that you wish to acquire so careful selection is needed.

Other important forms of business communication

SMS – Over a billion of mobile phones are in use today and these phones are often very accessible to users. SO why not capitalize on this fact and use SMS as your number one marketing and or newsletter medium? With the use of software you can integrate it with your office telephone and send SMS directly to your customers for up sell opportunities or reminders. The software will allow you to send SMS in bulk or individually for the personal feel.

Faxing – Tired of that big and bulky fax machine in your office? Then you can try a service called fax to email. So instead having to print a document on a paper before viewing it you can now check it directly from your email. This means that you can also check faxes from a mobile and a tablet. How convenient is that? And by going paperless you are also doing your fair share in saving the environment by reducing your waste footprint.

Email marketing – As cliché as it sounds email still is a good marketing and communication strategy. The best part about it is that it is free and easily accessible especially with today’s wireless connectivity. Emails work simultaneously with phones; you will often hear customers saying can you please send more information via email after a call so having professionally written templates that can be editable is a must for all businesses.

Conferencing – Although it may not be applicable for businesses but some will appreciate the benefits of conferencing especially businesses with distant investors and or associates. You can conduct meetings, presentations and the like directly from your phone. Other customers also appreciate conference calls with multiple consultants so they feel that they are being taken care of.

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