Phone System – Customizing a Solution for your Businesses

Businesses are also like people each are unique and distinct from one another. This means that no two businesses are alike despite they have the same market, products, services and even the same owners. With that said it is just a must for every business to acquire a customized communication solution that will fit its every need and not a universal system that doesn’t really do the job.

There are many service providers out there that will customize a phone system solution for you. A cloud PBX phone system is a perfect example of a fully customized phone system solution for your business. Since the technology uses trunk, servers, data centers and software to run your phones instead of that big and bulky PBX hardware, every knits and crannies can be custom programmed. Make no mistake, personalizing a solution for your business is not really expensive, in fact a cloud PBX is significantly cheaper than any traditional telephony platforms both in set up and in monthly charges.

What are the things you can customize?

Capacity – It is often a trend in the telecommunications industry to bundle or offer products in a set however this is not always applicable especially for small and starting businesses. As a new enterprise you want to minimize your overhead cost, with a cloud PBX you can start as big as you want or as small as you want and just scale it accordingly. This means that you can decide how many lines or extensions to start with and with a detailed report from your provider you can then decide whether you need to increase your capacity or not.

Features – With a cloud PBX you can also choose what you need from a set of smart features. However the real customization is what you can do with that feature. You can literally build the feature from the ground up. For example a menu system can be integrated with your own IVR, a ring group can be set into a series of your choice and on hold messages can be integrated with your own recordings. All the features can be personalized according to your needs and wants so be sure take your time to discuss it with your provider.

Handsets – Often times with a traditional telephony a default handset is included but with a cloud PBX you can choose what handsets you want. You can opt for desk phones, a cordless handset or a combination. Basically any SIP enabled handset will do giving you the luxury to purchase from the provider or from an outside supplier.