Tuesday, February 12, 2013

5 Common Office Telephone Mistakes to Avoid



It is not enough to acquire a phone solution for your businesses but rather it is a must to acquire a proper solution for your business. Every enterprise has their own requirements and one should not just jump into a solution without considering all the aspects and options available in the market today.

Below are 5 common mistakes to steer away from in choosing an office telephone

Deciding fast – An office telephone system is an integral part of any business so taking a little more time before you decide will really pay off. It is best that you get a quote from several providers and compare it thoroughly with each other before signing up with one. Also it is advisable that you never hesitate in asking questions and finding out as much information as you can before purchasing any office telephone solution.

Staring big because of possible expansion – It is not bad to think of expansions and being positive about your business but it is not necessary to choose a phone system with handle your possible expansion and end up paying for a solution that you don’t need yet. It is better option to choose an phone system that will be easy to scale up or increase in capacity without having to upgrade any hardware. A cloud PBX solution is possible option because adding extensions, lines and features is easy and no upgrades is needed ideal for growing businesses.

Settling for cheap solutions – Cheap is different from being affordable; never settle for something because that is cheap because chances are you will get a cheap service and end up paying more overhauling it. It is best to go for solution that costs a little more but is of great quality. You can identify the quality of service of provider gives by asking around and visiting forums to see what real customers have to say.

Opting for multiple numbers – Some businesses need a multiple numbers whilst others do not so be sure that you need it before buying it rather what most businesses need is multiple channels to be able to receive multiple phone calls in a single number.

Lock in contracts – Never settle for a service provider that will oblige to sign a lock in contract, if they are confident how brilliant their services are then they do not need a contract. This will allow you to switch providers easily without paying a bond or getting in legal issues if you are not happy with you are getting right now. This will also give you an idea about the quality of their system.

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