VoIP office telephone solutions are becoming very popular
for a reason. The solution offers savings, features, flexibility and convenience
that no other business communication solution has offered before thus, the
widespread use of VoIP is no surprise. Global statistics showed that VoIP will
reach an outstanding $35 billion over the next few years especially with the
roll out of wireless internet connectivity that will fuel the technology even
further.
One aspect that made that made VoIP office telephone very popular is the various types of solutions to
choose from making it very flexible, affordable and available to almost all
businesses big or small. Below is a quick rundown office telephone configuration you can choose from depending on
your needs and budget.
Cloud PBX
A Cloud PBX is a virtual business phone system that utilizes
servers and trunks instead of the traditional hardware and copper wires to
connect calls. You can think of if as if your PBX hardware is located in your
service provider and you gain access to it using your internet connection. This
means that you can locate handsets or extensions anywhere in the world as long
as there is an internet connection. Also, a cloud PBX uses a programming
algorithm similar to website, this means that the solution is very flexible and
can be customized to suit your every requirement.
A cloud PBX is VoIP’s answer to the ever growing problem of
expensive telephone systems, on average businesses can cut down phone bills by
more than half just by deploying it.
SIP Trunking
For businesses with existing PBX, a SIP trunk can be
connected to it to enjoy the affordable call rates. SIP trunking or simply SIP
trunk is a communication protocol that is less expensive than the protocol that
traditional telephone system uses. Most new PBX supports the protocol but older
ones may require a SIP card installed first. This will effectively reduce your
set up cost as you will still be using exactly the same handsets and you are just
connecting a new line to it. On average call rates are 50% cheaper and line
rentals are also relatively cheaper.
Computer based
One of the earliest VoIP solutions is a computer based
phone. This popularized the technology and paved way for its continuous
development. This type is often indicated for small businesses who solely run
via computer because it requires your computer to be turned on before you can
make and receive phone calls. These days, contact centers are the primary users
of this type because of their dependence on computers.
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