Monday, March 25, 2013

Office Telephone – VoIP Solutions to Choose From



VoIP office telephone solutions are becoming very popular for a reason. The solution offers savings, features, flexibility and convenience that no other business communication solution has offered before thus, the widespread use of VoIP is no surprise. Global statistics showed that VoIP will reach an outstanding $35 billion over the next few years especially with the roll out of wireless internet connectivity that will fuel the technology even further.

One aspect that made that made VoIP office telephone very popular is the various types of solutions to choose from making it very flexible, affordable and available to almost all businesses big or small. Below is a quick rundown office telephone configuration you can choose from depending on your needs and budget.

Cloud PBX

A Cloud PBX is a virtual business phone system that utilizes servers and trunks instead of the traditional hardware and copper wires to connect calls. You can think of if as if your PBX hardware is located in your service provider and you gain access to it using your internet connection. This means that you can locate handsets or extensions anywhere in the world as long as there is an internet connection. Also, a cloud PBX uses a programming algorithm similar to website, this means that the solution is very flexible and can be customized to suit your every requirement.
A cloud PBX is VoIP’s answer to the ever growing problem of expensive telephone systems, on average businesses can cut down phone bills by more than half just by deploying it.

SIP Trunking

For businesses with existing PBX, a SIP trunk can be connected to it to enjoy the affordable call rates. SIP trunking or simply SIP trunk is a communication protocol that is less expensive than the protocol that traditional telephone system uses. Most new PBX supports the protocol but older ones may require a SIP card installed first. This will effectively reduce your set up cost as you will still be using exactly the same handsets and you are just connecting a new line to it. On average call rates are 50% cheaper and line rentals are also relatively cheaper. 

Computer based

One of the earliest VoIP solutions is a computer based phone. This popularized the technology and paved way for its continuous development. This type is often indicated for small businesses who solely run via computer because it requires your computer to be turned on before you can make and receive phone calls. These days, contact centers are the primary users of this type because of their dependence on computers.

1 comment:

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