Office Telephone - Traditional Telephone Vs Cloud PBX

Today’s business telephone communication is a constant battle between a traditional telephony platform and a cloud PBX. Businesses are torn between the two options, go for the established traditional platform or go for the newer and cost effective cloud PBX office telephone. To help you decide below are some important comparison points between the two solutions.

Cost – Savings wise it is obvious that VoIP office telephone systems have the edge by a mile. On average business can save 50% on their phone bills as oppose to using traditional telecommunication solutions. Savings are often generated by cheaper line rentals, cheaper call cost rates and no monthly fees on basic features such as caller and the like. Apart from that set up is also a lot cheaper because you don’t need to purchase any hardware apart from the actual handsets.

Maintenance and Up time – Maintenance VoIP office telephone system clearly leaves behind traditional phones. Since you are using less hardware maintenance cost and work will also be reduced. Everything transpires in a remote server level so cost will not be an issue on your end. As for the up time of reliability traditional telecommunication solution cannot be questioned. You can always pick up the phone and expect that your phones will be running smoothly. However, VoIP is not far behind either if you are able to select a good provider. It is advisable to move ahead with a provider that have backup server and back up network so if the primary one fails there is a fail over in place.

Features – Both solutions are rigged with tons of features, you have a menu system in place, an IVR and so on. However, the advantage has to be with VoIP. Since it sues servers and in the internet it is more flexible and features like multiple locations is possible. This means that can locate any handset in any part of the world as long as an internet is in place and it will work as if you are in the office.

Quality – Analog phones or traditional PBX have long been used because of the quality that it offers and no one can doubt about it. However VoIP can actually offer the same level of call quality or perhaps even better provided that you can acquire a good internet connection. A stable internet is the key and if you are able to secure one then you can expect business grade quality every time you pick up the phone otherwise the solution may not be for you.