Sunday, March 10, 2013

Modernizing your Office Telephone System



Tired of your big and bulky PBX that doesn’t do the job anymore? A PBX is also like a mobile phone. Before calling and texting features might be enough but today you need to be able browse the internet or take photos using your mobile. The same way a PBX may do the job for you but as years pass it may not give you the capacity and the ability to grow anymore as your requirements change to adapt to the ever changing market.

Modernizing your office telephone system is indeed a major business decision that you should not rush making. You should weigh all the possible options and rethink over and over again before deciding. Remember an office telephone is not merely a tool to make and receive phone calls. It is your primary business communication system that can make or break your business. To help you decide below are some nifty points to consider.

Your needs – The main focus of you overhaul should be your needs. Take your time, sit down and jot down all your requirements in a paper. Use your checklist in shopping for a phone system provider. All your needs should be met otherwise the retrofit will be futile. Bear in mind the reasons why you are overhauling it and stick to it. Never let a sales representative sell you out but rather make it to the point that you are buying because you need it and not because of some guy’s flavorful words.

The cost – obviously cost will be a factor, it is best that you set a budget how much business money you are willing to spend for a phone system and stick to it. There are many office telephone system to choose form in the market today be sure to identify the one that gives the best value for money. You can opt to choose for a traditional system of a VoIP system either way only you can tell what solution fits your needs and business perfectly.

Expansion – To prevent another retrofit in the future it is advisable to choose an office telephone system that allows growth and expansion. For an instance you should be able to add more lines and or extensions as you need without having to upgrade your PBX. A flexible phone will not only allow expansion but will also pave way for better opportunities in terms of streamlining your internal and external processes.

Basically the core of a phone system overhaul is your needs, the cost and the flexibility. You need to be able to meet all three to benefit from it and of course gain return of investment in the quickest time possible.

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