Tired of your big and bulky PBX that doesn’t do the job
anymore? A PBX is also like a mobile phone. Before calling and texting features
might be enough but today you need to be able browse the internet or take photos
using your mobile. The same way a PBX may do the job for you but as years pass
it may not give you the capacity and the ability to grow anymore as your
requirements change to adapt to the ever changing market.
Modernizing your office telephone system is indeed a major business decision that you should not
rush making. You should weigh all the possible options and rethink over and
over again before deciding. Remember an office telephone is not merely a tool to make and receive phone calls. It is your primary
business communication system that can make or break your business. To help you
decide below are some nifty points to consider.
Your needs – The main focus of you overhaul should be your
needs. Take your time, sit down and jot down all your requirements in a paper.
Use your checklist in shopping for a phone system provider. All your needs
should be met otherwise the retrofit will be futile. Bear in mind the reasons
why you are overhauling it and stick to it. Never let a sales representative
sell you out but rather make it to the point that you are buying because you
need it and not because of some guy’s flavorful words.
The cost – obviously cost will be a factor, it is best that
you set a budget how much business money you are willing to spend for a phone
system and stick to it. There are many office telephone system to choose form
in the market today be sure to identify the one that gives the best value for
money. You can opt to choose for a traditional system of a VoIP system either
way only you can tell what solution fits your needs and business perfectly.
Expansion – To prevent another retrofit in the future it is
advisable to choose an office telephone system that allows growth and
expansion. For an instance you should be able to add more lines and or
extensions as you need without having to upgrade your PBX. A flexible phone
will not only allow expansion but will also pave way for better opportunities
in terms of streamlining your internal and external processes.
Basically the core of a phone system overhaul is your needs,
the cost and the flexibility. You need to be able to meet all three to benefit
from it and of course gain return of investment in the quickest time possible.
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