Apart from being a cost effective business phone solution, a
cloud PBX office telephone system also has a set of extra features that
businesses will find handy in carrying out their processes and follow ups.
Faxing and SMS has been one of the most sought after communication medium after
calls. A cloud PBX office telephone system offers both platform under a single
account so all your communication system is under one central place for
convenience and further savings.
Faxing – Sending and receiving documents is a must for all
businesses, thus faxing has been a number one requirement across sectors.
However there are a few downsides with this solution and that is you need to
pay your office a visit before you can view important documents. With a cloud
PBX office telephone system faxing
is revolutionized to be integrated with your email. The sender will still send
it as per normal means through your fax number but the difference is you can
view it anymore around the world as long as you can open your email. The
documents are sent in a PDF format so you can easily view it on your web
browser and download it for printing.
As for sending documents, there are actually two ways of
doing so. You can do it via traditional means by hooking your fax machine and
send it directly from there or scan your document and send it via the web
portal that your cloud PBX office telephone provider will give you.
SMS – There are about 6 billion mobile phones in the world
today and statistics reveal that by 2014 it will reach more than 7.3 billion,
more than the world’s population and guess what most of this mobile are active
and always on the user’s pocket or purse. Businesses can capitalize on this
fact by sending information where it is readily accessible. SMS is one of today
most effective communication because of its easy accessibility. So why not use
it for your business?
Through computer software you can instantly load all your
contacts and leads to it and send SMS in bulk, in groups or individually
depending on your preferences. With the help of SMS you can follow up with your
clients, inform of them of your new promotions, new products or anything that
you wish to convey to them. Sending SMS is cheap, convenient and time saving
way to communicate with your customers thus businesses worldwide are now
starting to capitalize on this avenue.
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