7 Compelling VoIP Office Telephone Features

Hearing the word VoIP always denote savings, well true enough, VoIP office telephone systems can potentially save any business by as much as 70% on their phone bills because of cheaper calling charges and lower line rental fees.  But apart from the savings VoIP phones are also rigged with tons of features that can conveniently improve your communication system with your customers.

Without further ado here the 7 compelling VoIP office telephone features that will not fail to catch your eyes and make your life easier.

Multiple location – VoIP office telephone systems uses the Internet to call out or receive a call, this means that it is not bounded in any premise and can be used practically anywhere around the world. You can take your phones wherever you are, plug it in an Internet connection and it will always work like you never move location.

Cloud integration – have you always wanted a central communication system in place? With a VoIP office telephone system you can literally integrate all cloud based system with your phones and work as if they are one. Integrate a CRM, an SMS service and even a website. All this is doable with just a few simple programming.

Multiple Businesses – Today most entrepreneurs are running multiple small businesses at once, having a phone system for each business is just isn’t viable because of the cost nor having to do it all on one traditional phone because it is just unprofessional to ask the caller what business they are calling. With a VoIP office telephone system you can run multiple businesses under one phone system and have a dedicated greeting message for each business and a dedicated number. The system can be programmed to notify you what number the caller is coming so you can answer accordingly and sound BIG despite doing it all on one phone system.

Custom IVR – Do you need a menu system, a professional greeting message or a customized on hold message perhaps? All this is doable, record your own messages or have a voice actor do it for you. Either way you will surely get a personalize touch to it and make your business seem bigger.

Cloud call recording – Record your calls and retrieve it from any computer or smart phones to verify orders or double check if your customer service representative is doing his absolute best to help your customers.

Automatic out of hour’s mode – Set your phones to automatically play your out of hours message when the clock hits 5 pm. Send calls directly to your message bank to tomorrow’s follow up or divert them to your mobile. Either way, this feature will ensure that you still get the sales lead whilst away from the office.

Enhanced follow me – Got multiple numbers or always on the go? Now, you don’t have to worry of missing a call ever again. With VoIP you can integrate all your numbers in queue system so it will automatically ring all your known numbers consecutively so you can pick up wherever you are.