Tuesday, February 5, 2013

Cloud PBX Office Telephone – Mobile PBX 101



More than 1 billion mobile phones are in use today, either for personal use or for business the technology is indeed revolutionary as it helped us reached our loved ones, friends, business partners and associates easily with just a press of a button or a touch of a screen. The key to its success is the wireless technology that allows us to make a call or send a SMS in just about any place. 

Today mobile phones continue to evolve thus calling it smart phones because of its ability to connect wirelessly to the internet and perform multiple tasks apart from the basic communication streams. Smart phones became one of the most sought after gadgets for just about anyone. However did you know that you can further step up the use of your smart phones and integrate it with your cloud PBX office telephone system?

You can maximize both technologies by rolling into one channel. Basically all smart phones with the ability to connect wirelessly in the internet either via Wi-Fi or 3g is able to connect to your cloud PBX office telephone system. Apart from the internet connection an application is also needed to connect to your office telephone system. The application will serve as the SIP gateway that will establish for data transfer between your mobile and service provider’s network. Various mobile phones may have a specific application for VoIP which can easily be downloaded in your carrier’s store or your VoIP service provider’s website. Choosing the application to run your VoIP is also important, keep in mind that since it will be used for your business it is advisable to choose an application will receive calls even on standby mode. 

As for call quality, if you are able to get the full reception of your 3g service then you can expect business grade calls every time. For Wi-Fi users, quality will not be a problem as long as you are not in the range threshold of your internet router.

Additionally a mobile PBX can also be set to be taken anywhere, for an instance you are unable to get a decent 3G reception or go to a Wi-Fi zone the system can be custom programmed to automatically divert the call to your cellular number directly so you wouldn’t miss that important call. All of these can be done automatically so you need not worry about pressing any override code and such to activate the diversion.

Tablets and other OS based handhelds can also be used to run such application, thus the technology is not limited to an IP phone, a computer or a mobile.

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