Sunday, January 20, 2013

Phone System – Multiple Overseas Offices



Do want a phone system that will let you integrate all your offices under one communication platform? With a cloud PBX it is possible to have one phone system for all your offices regardless of whether your offices are located next door, interstate or overseas.

A cloud PBX phone system works under a VoIP platform making it versatile and flexible. Multiple offices can be integrated under one system but still operates independently from one another. This means that you can have a dedicated number for each location and receive calls accordingly without affecting other branches. It’s like having multiple phone system under one parent phone.

What are the benefits?

Huge savings – The obvious benefit of this kind of set up is the savings. Instead of up keeping multiple phone system then you will only need to maintain one and since it is cloud based communication solution, maintenance is very minimal and often times it takes place under a remote server level which doesn’t affect your business and at no cost to you.

Better Service – With the help of a reliable business phone system you can improve your services instantly and make room for better sales opportunity. For an instance you have an office in New York and in Sydney, out of hour’s calls to Sydney can be forwarded to New York and vice versa. This will ensure that you grab the client at their buying moment and not be sent to your voice mail that often leads to poor conversion.

This so called follow the sun feature can be set up in full automatic so you don’t need to worry about missing an important call ever again.

Line sharing – You can even set up your phone to share lines between offices at your benefit. For example you have a New York office and a Boston office. We all know that New York can be very busy during peak hours and to accommodate the sudden bulk of business calls your Boston lines can be pulled to take New York calls. This will allow you to maximize current channels you have and accommodate more phone calls on certain branches without increasing your monthly telecommunication costs.

Free internal calls – Since all your offices is under one phone system internal calls are absolutely free regardless of the branch and location. For example your extension in Sydney is 701 and your colleague’s extension in New York is 801, you can simply dial 801 and your call be connected accordingly for free! This will remove the distance boundary between offices making it easier to coordinate efforts.

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