Do want a phone system that will let you integrate all your
offices under one communication platform? With a cloud PBX it is possible to
have one phone system for all your offices regardless of whether your offices
are located next door, interstate or overseas.
A cloud PBX phone system works under a VoIP platform making it versatile and flexible.
Multiple offices can be integrated under one system but still operates
independently from one another. This means that you can have a dedicated number
for each location and receive calls accordingly without affecting other
branches. It’s like having multiple phone system under one parent phone.
What are the
benefits?
Huge savings – The obvious benefit of this kind of set up is
the savings. Instead of up keeping multiple phone system then you will only
need to maintain one and since it is cloud based communication solution,
maintenance is very minimal and often times it takes place under a remote
server level which doesn’t affect your business and at no cost to you.
Better Service – With the help of a reliable business phone
system you can improve your services instantly and make room for better sales
opportunity. For an instance you have an office in New York and in Sydney, out
of hour’s calls to Sydney can be forwarded to New York and vice versa. This
will ensure that you grab the client at their buying moment and not be sent to
your voice mail that often leads to poor conversion.
This so called follow the sun feature can be set up in full
automatic so you don’t need to worry about missing an important call ever
again.
Line sharing – You can even set up your phone to share lines
between offices at your benefit. For example you have a New York office and a
Boston office. We all know that New York can be very busy during peak hours and
to accommodate the sudden bulk of business calls your Boston lines can be
pulled to take New York calls. This will allow you to maximize current channels
you have and accommodate more phone calls on certain branches without
increasing your monthly telecommunication costs.
Free internal calls – Since all your offices is under one
phone system internal calls are absolutely free regardless of the branch and
location. For example your extension in Sydney is 701 and your colleague’s
extension in New York is 801, you can simply dial 801 and your call be
connected accordingly for free! This will remove the distance boundary between
offices making it easier to coordinate efforts.
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