Monday, April 8, 2013

Cloud PBX Office Telephone – Extra Features



Apart from being a cost effective business phone solution, a cloud PBX office telephone system also has a set of extra features that businesses will find handy in carrying out their processes and follow ups. Faxing and SMS has been one of the most sought after communication medium after calls. A cloud PBX office telephone system offers both platform under a single account so all your communication system is under one central place for convenience and further savings.

Faxing – Sending and receiving documents is a must for all businesses, thus faxing has been a number one requirement across sectors. However there are a few downsides with this solution and that is you need to pay your office a visit before you can view important documents. With a cloud PBX office telephone system faxing is revolutionized to be integrated with your email. The sender will still send it as per normal means through your fax number but the difference is you can view it anymore around the world as long as you can open your email. The documents are sent in a PDF format so you can easily view it on your web browser and download it for printing.

As for sending documents, there are actually two ways of doing so. You can do it via traditional means by hooking your fax machine and send it directly from there or scan your document and send it via the web portal that your cloud PBX office telephone provider will give you.

SMS – There are about 6 billion mobile phones in the world today and statistics reveal that by 2014 it will reach more than 7.3 billion, more than the world’s population and guess what most of this mobile are active and always on the user’s pocket or purse. Businesses can capitalize on this fact by sending information where it is readily accessible. SMS is one of today most effective communication because of its easy accessibility. So why not use it for your business?

Through computer software you can instantly load all your contacts and leads to it and send SMS in bulk, in groups or individually depending on your preferences. With the help of SMS you can follow up with your clients, inform of them of your new promotions, new products or anything that you wish to convey to them. Sending SMS is cheap, convenient and time saving way to communicate with your customers thus businesses worldwide are now starting to capitalize on this avenue.

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