The Evolution of Phone Systems

“I believe in the future wires will unite the head offices of telephone companies in different cities, and a man in one part of the country may communicate by word of mouth with another in a distant place”-These are the exact words written by Alexander Graham Bell in 1978. He invented the telephone to connect people from different places. The development of this communication device has been then unveiled before our eyes. 

Ages ago from the very first telephone Alexander Graham Bell invented, to the most recent smart phones out in the marketplace today, the intention of connecting people anywhere is visible.  There are several features of a phone system that caused a great impact on the industry. The ability to make concurrent calls using one phone number is one.

Phone systems like VoIP and IP PBX are one of the best inventions yet. Leaving the concept of which Mr. Bell has written “being able to pass from one region of the country to another place”. Surely, from the typical analog phone to the current mobile and VoIP phones, charges have increased dramatically as the years pass. Almost everything you do with the telephone (PTSN based) seems to add on to your tab. Things like adding an additional telephone line (with a different phone number) voice mail services, number block or sms (applicable to mobile phones) create additional charges on your monthly subscription bill. 

This is pretty hard if you are running a business with ten employees each requiring a telephone on their cubicle. You will be taking in ten separate monthly bills as well. Unlike the most talked about VoIP phone systems, you can have all ten phones using one phone number under one subscription fee. These characteristics of VoIP have made this phone system the number one choice of jobs worldwide. 

Almost all businesses use VoIP because of the big savings they produce. Imagine experiencing all the characteristics of a traditional PTSN phone (clear reception) plus the add on that you can avail.  Like any other phone systems, VoIP also allows you to use voicemail, call forwarding, call redirecting or re routing (transferring calls to an assigned working phone number you can access wherever you are). 

Other features like the automated machine, which moves like your virtual secretary, segregating all calls diverting it to the correct extension number the caller dialed, or to the correct name of an employee the customer mentioned during the call. No need to hire an employee on this type of business. The automated phone system can manage all that saving you from hiring or designating someone to do all the chores. There is no risk of party lines and intersecting lines. With VoIP all lines are secured and private. Encryption may be from the owner or the service provider, but however you like it it will definitely be secured from online hackers. Thank you Alexander Graham Bell for inventing the telephone. Then a need, now a necessity.